FAQs

1. How long does delivery take
Delivery time depends on the location and method shown at checkout. An estimated time is always provided before placing an order.

2. How can an order be tracked
A tracking link or number is sent once the order has been dispatched. Tracking details may also appear on the order page.

3. What if the wrong item arrives or something is missing
If an order arrives with an issue, the store support team can be contacted to arrange a solution.

4. Are returns accepted
Returns are accepted under the store’s return and refund policy. Conditions and time frames are listed in that policy.

5. What payment methods are accepted
Payments are processed through secure third party providers. Available options are shown at checkout.

6. Can an order be changed after placing it
Changes may be possible if the order has not been dispatched yet. Contact details can be used to request a modification.

7. Are items covered by any warranty
Some items may have a basic warranty depending on the product type. If a warranty applies, details are provided on the product page.

8. Is customer support available
Support is available through the store contact email or contact form.